3rd generation (Z52) · Nissan D / Z52 · 895 complaints, 491 with mileage
Owners filed 895 complaints with NHTSA about the 2015–2024 Nissan Murano, and 491 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
35% of failures fall within the first 12,000 miles. Failures clustered that early usually indicate a design or manufacturing problem rather than wear.
The most-reported areas are problems owners could not categorise (15.2% of complaints, typically around 19,790 miles), forward collision avoidance (10.3% of complaints, typically around 19,000 miles), the transmission and driveline (10.1% of complaints, typically around 35,553 miles).
10 recall campaigns cover this generation.
| System | Complaints | Share | Typical mileage | Middle half |
|---|---|---|---|---|
| Unknown Or Other | 136 | 15.2% | 19,790 | 7,000–39,000 |
| Forward Collision Avoidance | 92 | 10.3% | 19,000 | 8,200–40,000 |
| Power Train | 90 | 10.1% | 35,553 | 13,000–62,000 |
| Service Brakes | 88 | 9.8% | 20,750 | 11,500–42,500 |
| Vehicle Speed Control | 77 | 8.6% | 28,000 | 10,000–36,000 |
| Electrical System | 76 | 8.5% | 35,049 | 16,600–52,000 |
| Air Bags | 62 | 6.9% | 13,000 | 5,000–28,200 |
| Engine | 43 | 4.8% | 41,000 | 15,000–58,856 |
| Structure | 33 | 3.7% | 16,500 | 600–39,000 |
| Visibility/Wiper | 31 | 3.5% | 9,000 | 2,039–16,700 |
| Year | Complaints | With mileage |
|---|---|---|
| 2015 | 267 | 158 |
| 2016 | 141 | 91 |
| 2017 | 155 | 96 |
| 2018 | 172 | 99 |
| 2019 | 57 | 21 |
| 2020 | 60 | 17 |
| 2021 | 22 | 3 |
| 2022 | 6 | 4 |
| 2023 | 10 | 0 |
| 2024 | 5 | 2 |
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 21,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
Problems owners could not categorise accounts for 15.2% of complaints (136 reports, 66 of them with a mileage figure), with a median of 19,790 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 7,000 and 39,000 miles.
Forward collision avoidance accounts for 10.3% of complaints (92 reports, 29 of them with a mileage figure), with a median of 19,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 8,200 and 40,000 miles.
The transmission and driveline accounts for 10.1% of complaints (90 reports, 44 of them with a mileage figure), and it fails late — a median of 35,553 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 13,000 and 62,000 miles.
The brakes account for 9.8% of complaints (88 reports, 52 of them with a mileage figure), with a median of 20,750 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,500 and 42,500 miles.
Throttle and speed control accounts for 8.6% of complaints (77 reports, 61 of them with a mileage figure), with a median of 28,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 10,000 and 36,000 miles.
The electrical system accounts for 8.5% of complaints (76 reports, 46 of them with a mileage figure), and it fails late — a median of 35,049 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 16,600 and 52,000 miles.
Within this generation, complaint volume is not constant across model years. The 2015 model year drew the most — 267 complaints — while 2021 drew the fewest at 22. The median year sits at 141.
The first year of the generation, 2015, sits above the median. That is a common pattern — early production of a redesigned vehicle tends to surface problems that later years do not repeat — and it is worth weighing when choosing between years.
NHTSA records 10 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the hydraulic brake circuit (5), visibility equipment (1), the suspension (1). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Of the 895 complaints filed against this generation, 45 reported a crash; 21 reported a fire; 42 reported an injury. Crash-involved reports represent 5.0% of the total.
These are owner-reported outcomes, not verified investigations, and they are not adjusted for how many of these vehicles are on the road. They are included because the distinction between a fault that strands a car and a fault that causes a collision is the one that matters most, and it is not visible in a complaint count alone.
For a buyer, an early-failure pattern is comparatively good news on a used example: 35% of the reported failures occur in the first 12,000 miles, which on a car of this age means they have already happened or they were never going to. Service history matters more than mileage here.
On inspection, problems owners could not categorise and forward collision avoidance are where this generation's reports concentrate, so those are the areas worth a specific look. Forward collision avoidance in particular shows a median failure mileage of 19,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
CVT durability complaints continued into this generation. A class action settlement (Beaver v. Nissan North America) covering MY2015-2018 Murano extended the New Vehicle Limited Warranty as it applies to the transmission and provided reimbursement for owners who had already paid for qualifying CVT repairs or replacements.
| Campaign | Date | Component |
|---|---|---|
| 24V053000 | 2024-03-07 | Visibility:Glass, Side/Rear |
| 21V402000 | 2021-07-26 | Suspension:Rear:Axle:Spindle |
| 21V170000 | 2021-05-06 | Steering:Linkages |
| 19V807000 | 2019-12-16 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip |
| 19V654000 | 2019-11-11 | Back Over Prevention: Sensing System: Camera |
| 18V601000 | 2018-10-29 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip |
| 16V636000 | 2016-12-12 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip |
| 16V244000 | 2016-06-10 | Air Bags:Sensor:Occupant Classification |
| 16V193000 | 2016-05-16 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip |
| 15V364000 | 2015-07-13 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module |